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FAQ’s

General FAQ’s

  • Te Papa Tongarewa, Te Whanganui-a-Tara Wellington, New Zealand.

    55 Cable Street, Te Aro, Wellington

    tepapa.govt.nz/visit

  • Yes. There is paid parking at Te Papa. You can pay with cash, EFTPOS, or credit card (Amex, Mastercard, or Visa). All fees go towards supporting the museum. The fees are:

    Daytime
    8am – 5pm
    $4 per hour, up to a maximum of $30

    Evening and overnight
    5pm – 8am
    $2 per hour (up to $8 when exiting before 2am, or up to $24 before 8am)

    24-hour maximum: $40

    How to pay
    At the entry gate take a ticket, or alternatively use your credit card (New Zealand cards only) to enter the car park (no ticket is required if you use your credit card to enter the car park).

    Click here to view a parking map

  • The venue caters to allergen requirements. Upon registering, please specify your dietary needs in the special dietary requirements box. Additionally, the venue will make every effort to accommodate for non-allergy dietary requirements, though full catering cannot be ensured.

  • Yes, all accommodation requirements are to be booked by the delegates themselves.

  • Dress comfortably and wear shoes that are good for walking. Due to the size of the conference, the rooms are usually quite spread out.

  • Yes, free wifi is available within the venue.

  • Networking with other conference delegates is available through the conference app which will be open to all registered attendees approximately one week prior to the start of the conference. From the app you will have access to a list of registered attendees who have opted into the networking platform. The delegate list is searchable by a number of different criteria.

Registration FAQ’s

  • Attendance to all plenary and concurrent sessions, daily catering (morning tea, lunch and afternoon tea), confernece app, admission to exhibition and did we mention the networking and learning!

  • You can pay by credit card (MasterCard or Visa), or invoice. If paying by invoice, the payment terms are strictly on the 20th of the month.

    The preferred method of payment is via credit card (Visa or MasterCard), but we are happy to make an exception, with payment by invoice. 

    Please note, when paying by invoice, the full payment must be made by the 20th of the month, and no documentation regarding setting up as a payee or supplier will be completed. 

    If your organisation does require documentation to be completed, in order to make the payment via invoice. Then it is suggested that the delegate pays online via a credit card and seeks reimbursement from the organisation. 

  • Shared registrations are not permitted.

  • Should you need to cancel your registration for any reason, you may reassign your registration to another person. If you are unable to arrange a replacement, a full refund less an administration charge of $100.00 will be made providing notification is received by 23 August 2024. after this date refunds will be at the discretion of the Organising Committee.

  • No discounts apply to early-bird registration pricing. 

  • Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference information, and it allows us to account for accurate numbers in catering.

  • You will receive an email (to the email address you provided) saying you are registered and a link back to your registration details.